Empathy is the heart of leadership AND patient care. By listening and seeking to understand both our team and our patients, we become unstoppable in driving success.
empathy is Listening
With a constant barrage of smartphone notifications, we are conditioned to immediately respond. However, when we’re quick to respond, we often miss the things that are most important.
Empathy is understanding
When we seek to understand our team, our patients, and our business, it creates a level of connectedness that results in the deepest form of teamwork.
Research shows that business flourish and team members are more fulfilled when they have an empathetic leader. Studies show patients have better health outcomes when their provider has high levels of empathy. Becoming an empathetic leader reaps huge rewards for your business.